SENSORTEC SECURITY SYSTEMS
ALL TERMS AND CONDITIONS OF SERVICES AND SALE

  1. Sales Purchase

    1. No employee/s of SensorTec Security Systems (The Company) or its agents has authority to make any warranty, statement or promise concerning the goods sold or services offered, except in writing and signed by a duly authorised employee of SensorTec Security Systems (The Company).

    2. Prices for all enquiries made to SensorTec Security Systems (The Company) will be provided to "The Client" in writing stating all details and costs relevant to the enquiry.

    3. Under No Circumstances will SensorTec Security Systems (The Company) accept any other conditions where the buyer "The Client" requires acceptance of their own terms and conditions.

    4. All written quotations are valid for a period of thirty (30) days from the date of submission and include all goods and services stated therein.

    5. On acceptance of a formal purchase order from "The Client", both "The Company" and "The Client" shall enter into a contract agreeing the terms and conditions, schedules, pricing details and shall form as a legal and binding document between the two parties.

    6. In providing formal written quotations to "The Client", an estimated delivery time will be given and SensorTec Security Systems cannot be held liable for any delays to the delivery where 3rd party logistics are involved.

    7. All specifications provided to "The Client", descriptive, drawings, particulars of weights and dimensions, all advertising and sales are to provide "The Client" with a reasonable idea of the products provided and shall be deemed as not forming part of the contract between "The Company" (Seller) and "The Client" (Buyer).

  2. Pricing

    1. "The Company" reserves the right to invoice at the date of despatch.

    2. All pricing, unless otherwise stated, are exclusive of value added tax or any other duty which is or may be levied or charged in the country of origin or in the country of destination. "The Client" shall pay any such taxes, duties and or charges.

    3. The prices quoted are subject to any increase in the cost of labour or material between the date of quotation and despatch of Goods from our works and do not include installation costs.

    4. "The Company" (Seller) will be compensated by "The Client" (Buyer) for contracts cancelled where the seller has incurred actual costs or anticipated expenses and or loss of profit.

    5. Where bespoke services are required, "The Client" shall provide detailed drawing specifications in CAD format and all necessary information required for "The Company" to provide "The Client" with a competitive cost for the goods required, delivery costs and lead times.

    6. Should "The Client" require temporary suspension of delivery of product due to the nature of the project or delays in a particular project, "The Company" has the right to increase costs to cover any additional expenses incurred for additional time and storage.

  3. Payment Terms and Conditions

    1. Except where otherwise agreed, a 50% deposit payment in respect of any order made by "The Client" shall be due in full prior manufacture of goods and services related to the order.

    2. Should default be made by "The Client" in paying the final sum due under the terms of the contract as and when it becomes due, or should (The Client") be in breach in any respect of the contract entered into, "The Company" shall have the right, with or without notice at the discretion of "The Company", either to suspend delivery until the default be made good, or to deny delivery of service. "The Client" shall forfeit the deposit payment made in respects of any goods and services ordered under the conditions of the contract.

  4. Subsequent Requests for Modifications to Original Contract

    1. Should "The Client" reduce quantities or modify specifications of goods and services once an order has been placed with "The Company" and contracts are in place, "The Company" has the right to claim costs from "The Client" for all materials and labour costs up to the point of contract modification.

  5. Delivery Dates

    1. "The Company" shall make every effort to give delivery on the date or dates required by "The Client" but, unless otherwise agreed in writing, such date or dates is an estimate only and are neither guaranteed nor deemed to be the basis of the Contract.

    2. Delivery shall be 'ex works' unless otherwise agreed. If the contract includes delivery by "The Company" or its nominated sub-contractor, "The Client" is responsible for giving "The Company" clear and accurate instructions as to the place of delivery.

    3. Any contractual terms to perform an obligation under the terms of the contract by a specified date, or in a specified time, is subject to "The Company" not being delayed by instructions, or lack of instructions, from "The Client". Any industrial dispute or any cause whatsoever beyond "The Company’s" reasonable control, in which case "The Company" shall not be liable for any losses incurred by "The Client" arising out of any such delay.

  6. Received Deliveries

    1. When the written quotation provided to "The Client" includes the cost for carriage, "The Company" will not consider any claims for repair or replacement of goods damaged in transit unless, the carriers and "The Company" receive written notification of such damage within three days of delivery. "The Company" must be provided with an adequate opportunity for an inspection to be conducted by "The Company" agent or an authorised seller’s representative.

    2. When goods offered and supplied to "The Client" are developed on their designs and specifications, no guarantee is given or implied by "The Company" of their suitability for the purpose for which they are intended.

    3. All sizes are approximate. Variations during the course of manufacture cannot be avoided and liability is not accepted for them.

    4. Where exact and detailed dimensions on standard products are required, please contact our Technical Department for details.

    5. In cases where fixings and holding down bolts are supplied, then it is the "The Client’s" responsibility to ensure that the fabric being connected to it is of suitable strength and quality to accept the fixings and equipment being connected to. It is "The Client’s" responsibility to ensure that the fixings are fitted in the correct manor and to the guidelines set out by the manufacturer.

    6. If during a period of 24 months from delivery "The Company" is formally informed of a fault in the goods which is due to faulty design, manufacturing or materials, "The Company" will replace or (at its option) repair the faulty part free of charge provided that:

      1. The goods have been properly kept, used and maintained in strict accordance with the manufacturers or "The Company’s" instructions, if any, and have not been modified.

      2. If the goods were manufactured to "The Clients" design, the fault is not due to faulty design by "The Company".

      3. This guarantee does not cover fair wear and tear.

      4. "The Client" will be required to return the faulty goods to "The Company".

  7. Force Majeure

    1. "The Company" shall not be liable in respect of any breach of the contract due to any cause beyond its reasonable control, including Acts of God, inclement weather, flood, lightning or fire.

  8. Warranty

    1. For a period of twelve (12) months after the date of delivery to "The Client" and provided that, without admitting liability, "The Company" is given the opportunity of inspecting any allegedly defective part or parts informed by "The Client". This warranty does not cover the replacement of goods which have failed as a result of damage through misuse, overloading or wrongful application of the goods, or if the goods have been altered, repaired or modified without "The Company’s" consent in any way that adversely affects the operation of the goods.

    2. In all cases not involving defective materials and workmanship, "The Company" and its employees accept no responsibility for loss, damage, or delay arising from any cause whatsoever. "The Company’s" liability shall in no case exceed the value of the goods in relation to which the claim is made.

    3. Under no circumstances shall "The Company" be liable for general and/or special damages, consequential damages or other damages however arising.

    4. The rights of "The Client" shall not be prejudiced or restricted by any indulgence RMS or forbearance extended by "The Company" to "The Client" and no waiver by "The Company" in respect of any breach shall operate as a waiver in respect of any subsequent breach.

  9. Drawings

    1. Drawings, sketches, quotations and any other documents supplied by "The Company" and the copyright therein remain the property of "The Company" and must not be communicated to third parties.

  10. Exports

    1. "The Client" shall be responsible for the payment of all import duties, charges and assessments and the obtaining of any necessary export and import licences in respect of the goods. "The Client" shall keep "The Company" indemnified against the payment of all such import duties, charges, assessments or other liabilities and "The Company" shall be under no liability whatsoever in respect of goods exported without the necessary export licence.